Get My Payment Frequently Asked Questions

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April 20, 2020

For additional questions regarding the Economic Impact Payments visit our Economic Impact Payments Information Center.

Here is what you need to know about your Economic Impact Payment (EIP). For most taxpayers, payments are automatic, and no further action is needed. This includes taxpayers who filed tax returns in 2018 and 2019 and most seniors and retirees.

On this page…

EIP Eligibility and General Information

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Who is eligible?

Who is not eligible?

How much is it worth?

Do I need to take action?

Payment recipients: watch for an IRS letter

Avoid scams related to economic payments, COVID-19

Should I use Get My Payment or Non-Filers: Enter Payment Info Here?

Accessing Get My Payment

When can I start checking Get My Payment for the status of my payment?

If I filed jointly with my spouse, does it matter whose information I use for Get My Payment?

I am not required to file a tax return, can I still use Get My Payment to check my payment status?

I receive a Form SSA-1099 or RRB-1099 and file a tax return. Can I use Get My Payment to check my payment status?

I receive a Form SSA-1099 or RRB-1099 and do not file a tax return because I don’t meet the income requirement to file. Can I use Get My Payment to provide my bank information to receive my EIP by direct deposit?

If I have an Individual Taxpayer Identification Number (ITIN), can I use Get My Payment?

Payment Status

How long will it take for my payment status to change?

Does Get My Payment display different stages of my payment?

Payment Status Not Available

Why am I getting “Payment Status Not Available”? (updated April 17, 2020)

The Get My Payment application will return “Payment Status Not Available” for several reasons, including:

You are required to file a tax return, but:
- We haven’t finished processing your 2019 return
- The application doesn’t yet have your data; we’re working on adding more data to allow more people to use it.
You don’t usually file a return, and:
- You used Non-Filers: Enter Payment Info Here but we haven’t processed your entry yet
- You receive an SSA or RRB Form 1099 or SSI or VA benefits; information has not been loaded onto our systems yet for people who don’t normally file a tax return.
You’re not eligible for a payment (see Eligibility).

We update Get My Payment data once per day, overnight so there is no need to check more often. If you are eligible for a payment and have provided your information either through a recent tax return or the Non-Filers: Enter Payment Info Here application, please check back for updates.

Bank Account Information

Where did the IRS get my bank information, and what if I need to change it?

Your bank account information for your economic impact payment is usually captured from:

the most recently filed tax return if you received a refund by direct deposit in 2018 or 2019, or
if you provided the bank information on our Get My Payment application, or
if you had to use the Non-Filers: Enter Payment Info Here tool.

If Get My Payment indicates your payment is pending or has been processed, you cannot change your bank account information.

My bank account information has changed since I filed. Can I update it using the tool?

I no longer have the bank account that I used for direct deposit on my tax return. Can I change it using Get My Payment?

I used direct deposit to split my refund between several accounts when I filed my tax return. Can I use Get My Payment to designate which account I want my payment deposited in?

I made an electronic payment from my bank account to the IRS (includes a Direct Debit Installment Agreement (DDIA)). Will my payment be direct deposited to the same account? Can I use Get My Payment to provide my bank account information?

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